Troubleshoot your connection.

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  • 1. Check that cables are connected

    Check the cables connecting your router and Optical Network Terminal (ONT) don't have any visible damage (they're not bent, damaged, or squeezed).

  • 2. Check that cables are connected

    Check the cables connecting your router and Optical Network Terminal (ONT) don't have any visible damage (they're not bent, damaged, or squeezed).

No, I still can't connectYes, I'm back online